Pearl Document Scanning Blog

News and updates related to the document scanning industry.

“Focusing on customers’ needs is key for future success”, says Pearl Scan

Every business owner is constantly striving to find the secret to success, with each one having individual opinions about what is important for keeping a company growing. While some focus on developing new products, others may constantly try to out-do their competitors, but document scanning company Pearl Scan believes that the solution is simple – focussing on customers’ needs is the key for future success.

Naveed Ashraf, Managing Director at Pearl Scan said, “It would be impossible for any organisation to remain running and profitable without having a loyal and growing customer base. For this reason, getting to know the wants and needs of the customer should be of prime importance for any smart business owner. With accurate knowledge about your audience it is possible to meet and exceed customer expectations, also using this invaluable data to inform the future of your company and the products or solutions it offers.”

Pearl Scan is a specialist digitisation company, offering document scanning services in London and throughout the UK. With over a decade of experience in the industry, the company has tailored its document scanning solutions to cater to specific applications and suit a wide range of sectors. Alongside specialised accounts payable scanning and medical records scanning solutions, it offers a customer feedback form data capture service to digitise paper surveys, enabling its clients to quickly analyse and act on the information held within them.

Using leading machinery, software and equipment, Pearl Scan has the capability to capture accurate data from a wide range of formats including questionnaires, tick box forms and multiple choice surveys. Using this document scanning solution, the information gathered on each paper survey can be turned into big digital data, giving businesses the insight they need to make informed decisions.

Naveed Ashraf, Managing Director at Pearl Scan continued, “The secret to success is achievable thanks to customer feedback form document scanning, and with this technology it is easier than ever to quickly make sense of physical data sets from a range of different sources.”

Proof of delivery invaluable for businesses in age of the e-tailer

 

Online shopping continues to dominate the retail in industry, with statistics stating that a record one in four British pounds was spent online during November’s Black Friday deals, and online sales of non-food items represented an incredible 27.6% of total sales in the month of November 2016. With such almost inconceivable statistics highlighting the sheer volume of internet purchases, now is the time to digitise other parts of the logistics process for ecommerce businesses, says Peal Scan.

Proof of delivery scanning is one of the simplest and most effective ways to digitalise and streamline one of the many parts of the ecommerce puzzle according to the experts, which happens to be one of the country’s most prevalent document scanning specialists.

Naveed Ashraf, Managing Director of Pearl Scan Group, said, “Logistics companies and e-tailers with high volumes of deliveries often use the traditional method of storing paper-based proof of delivery forms in a traditional filing system. Although this has worked for many years, there’s no reason why businesses can’t embrace new technology and make their delivery processes faster and easier.”

Proof of delivery forms that are stored in paper format often cause serious delays; they can make it difficult to quickly locate a particular document, individual forms can be lost, misplaced or damaged, and they can take up an incredible amount of space. All of the negatives have made this method of storing proof of delivery documents outdated.

By eliminating the above issues, businesses are able to offer a more structured and comprehensive offering to customers, according to the document scanning experts. “The real crux of changing to digital forms of working and dealing with proof of delivery receipts are the benefits it brings to customers,” added Naveed. “By organising these documents in a computerised system and making them easily and quickly accessible, companies are able to offer a more personalised and rapid service to their customers.”

Why it makes sense to use invoice scanning automation

Document scanning and digitisation is not a new technology or process, yet it is being adopted by a range of industries at differing rates. While there are large scale campaigns to see the NHS move to a totally paperless operation and many libraries and archives are making the move to digital, research has shown that the Accounts Payable sector, driven by invoice scanning automation, is embracing document scanning at fast speeds.

Accounts Payable benefits from invoice scanning automation

The research, conducted by AIIM aimed to understand the use of paper in the workplace. Amongst other findings, it revealed that paper use was decreasing in Accounts Payables and Accounts Receivables departments by 41% and 39% respectively. Within this, invoice processing specifically was experiencing an, on average, 34% reduction in paper use.

At Pearl Scan we’ve long been promoting the benefits of invoice scanning automation and other invoice scanning services, and the findings of this research show that other organisations are also enjoying the business advantage this service can bring, resulting in this document scanning trend.

Cloud storage platforms leading the way

When further discussing the future of paper-free offices, the study also tackled the subject of cloud platforms. It found that 18% of respondents were actively looking into implementing the Cloud into their operations.

Why it makes sense to use our invoice scanning automation service

At Pearl Scan, we also understand the role that cloud based document storage platforms play in helping to realise a truly paperless office. That is why, as part of our invoice scanning automation service, customers also get access to our complimentary, in-house document management software, Pearl Cloud. Using this it is possible to store, manage and access scanned invoices and related documents at the simple click of a mouse, reducing the time that is wasted on searching for such files every day. This software is given to clients who use our invoice scanning service free of charge, making it silly not to use such a solution!

With the benefits of using invoice scanning automation so clear and simple to achieve, it makes sense for any accounts department looking to invest in better workflow processes for their staff to use it. Here at Pearl Scan, we’ve been helping finance teams to increase efficiency using document scanning for over a decade. Learn more about how you can also boost productivity using the service online