Solicitors and lawyers have long been associated with paper documents. Numerous files and folders complete with statements, evidence and notes have been dragging the law industry down for many years. However due to increasing caseloads and stagnant staff levels, a city in Texas has decided to make the switch to digital practices and utilised legal document scanning in order to achieve paperless court case management.
The Texan legal industry has used their available resources and used a professional company to undertake all of their management of documents in order to digitise them and encourage them to implement digital processes going forward – and it has had incredible results in just a short period of time.
Prior to implementing the paperless movement, employees experienced a number of issues managing paper processes. Documents in the law sector are obviously passed on from person to person, meaning it wasn’t uncommon for important files to go missing, be misfiled or even be absent from courtroom proceedings. This even resulted in constituents not receiving essential notifications from the court. However since the digital transformation, the industry has turned on its head.
Now court employees receive instant and secure access to court documents when and where they need it, all documentation is connected which allows for processes to be streamlined and provide instant access to information for staff, and information is able to be sent directly to judges, attorneys and constituents should they need it – safe in the knowledge that these documents won’t go missing, and even if they get deleted by the recipient, there is always a backup available to be accessed instantly.
So successful has the process been, that all courtrooms in Garland are now completely paperless. Record requests, prosecutions, warrants and even judges’ final sign-off on court documents are all paperless, which has not only helped to improve the city’s business processes, but has created a quicker and more efficient process in order to ensure it is able to serve its constituents and stakeholders in the most effective way.
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