Online shopping continues to dominate the retail in industry, with statistics stating that a record one in four British pounds was spent online during November’s Black Friday deals, and online sales of non-food items represented an incredible 27.6% of total sales in the month of November 2016. With such almost inconceivable statistics highlighting the sheer volume of internet purchases, now is the time to digitise other parts of the logistics process for eCommerce businesses, says Peal Scan.
Proof of delivery scanning is one of the simplest and most effective ways to digitalise and streamline one of the many parts of the eCommerce puzzle according to the experts, which happens to be one of the country’s most prevalent document scanning specialists.
Naveed Ashraf, Managing Director of Pearl Scan Group, said, “Logistics companies and e-tailers with high volumes of deliveries often use the traditional method of storing paper-based proof of delivery forms in a traditional filing system. Although this has worked for many years, there’s no reason why businesses can’t embrace new technology and make their delivery processes faster and easier.”
Proof of delivery forms that are stored in a paper format often cause serious delays; they can make it difficult to quickly locate a particular document, individual forms can be lost, misplaced or damaged, and they can take up an incredible amount of space. All of the negatives have made this method of storing proof of delivery documents outdated.
By eliminating the above issues, businesses are able to offer a more structured and comprehensive offering to customers, according to the document scanning experts. “The real crux of changing to digital forms of working and dealing with proof of delivery receipts are the benefits it brings to customers,” added Naveed. “By organising these documents in a computerised system and making them easily and quickly accessible, companies are able to offer a more personalised and rapid service to their customers.”