Pearl Document Scanning Blog

News and updates related to the document scanning industry.

Analyse market research in record time, digitally

In order to understand the needs of existing and potential customers, businesses need to undertake market research. Although this is universally-known and understood, the fact is that that many businesses simply do not undertake market research as often as they should – if at all. However not doing this regularly could impact each business exponentially.

Why is customer feedback so important?

Customer feedback can have a significant impact on how your company is perceived right now, while also helping to develop it in the future. Customer feedback helps to measure customer loyalty and your business objectives where consumers are concerned. However more than that, customer feedback can also help you to identify gaps in the market, your offering or services. In turn, this can help to drive forward expansion plans in order to meet the needs of your customers – or potential customers.

What can be done with customer feedback?

Armed with what your customers think of your business and its services, as well as suggestions for improvements, the possibilities are only limited to what you can achieve. If you notice a demand for a service you don’t offer for example, then you could explore the remit. Likewise if you find a service you offer isn’t really valued, reducing the importance of it and putting your resources into more fruitful areas can help your ROI.

How can Pearl Scan help?

We’re not going to lie; conducting customer feedback and analysing the results can be time consuming. But it doesn’t have to be. We can scan all of your completed customer feedback forms and questionnaires and present the results to you in an easy to understand formats for you to decipher and use to your advantage with minimal hassle.

How does it work?

We’re all about options at Pearl Scan. You can either send us your forms in a large batch, send them in bits and bobs as needed or as they come in, or you can take advantage of our complimentary collection and delivery service. For those who are running a campaign where surveys are being drip-fed, but results need to be recorded instantly, a dedicated PO Box can be set up for you for between six and 12 months.

Despite companies understanding the importance of feedback, the fact that most do not undertake it could spell disaster going forward. There’s no denying that we are facing a tough time ahead in the business world, so understanding your customers and their demand is key to ensuring you are on the right path to succeed.

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Digitising books quickly forming online ‘library’ of the future

Public libraries were once an incredible resource, making it possible for anyone to gain knowledge, broaden their mind and learn something new at an affordable price. However, far from being the bustling, energetic hubs that they used to be, users are decreasing in numbers, as are the number of libraries in existence. But the thirst for knowledge still lives on and the industry must adapt, with the help of book digitisation, to feed the brains of the future.

Naveed Ashraf, Managing Director at Pearl Scan expanded, “The widespread use of the internet means that almost anything, ranging from recipes for baking to finding out historic facts can be found fast, and for free. However, unlike at public libraries there is no vetting process to ensure the quality of this information. Although people desire free knowledge, they also seek it from reputable sources, meaning there is a need for the library system, but it must be modified.”

The true state of the public library was revealed in recent figures released by the Chartered Institute of Public Finance and Accountancy. Public usage had fallen by 16% and spending by 14%, with 343 libraries closing in the past five years. However, in an age where information can quickly be found with a simple Internet search, the act of heading to a library becomes redundant. In order to ensure that the valuable insight, creativity and knowledge stored on the shelves of the classic library is not lost, digitising books and storing them online can put this information in front of curious eyes, forming the online library of the future.

Naveed Ashraf continued, “If public libraries had an online presence and scanned their books ready to be viewed on their website, their online platforms could become as readily used as large search engines such as Google and Yahoo.”

Pearl Scan has been a leading name in the world of document scanning for over a decade, developing its services in line with the changing needs of its clients. Outsourcing an initial book scanning service from a provider like Pearl Scan could quickly and effectively see any public library ‘go digital’, making the knowledge they store available using modern, relevant methods.

To find out more about Pearl Scan and its archive book service, visit: 

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How to operate a paperless home office

The drive towards a more streamlined and refined working environment has been at the front of business incentives for quite some time. But now, as one in seven of the UK’s workforce is a home worker[1], this has changed from being a management responsibility to being down to the individual. And document scanning specialist, Pearl Scan, has offered remote workers advice for taking hold of the paperless movement and bringing it into their home offices.

The overwhelming benefits of operating a paperless working environment have been well-documented for traditional offices. Reduced costs of storage and hardware obviously has its attractions for companies, but for remote workers who do not have to factor in these costs, what advantages does moving into the 21st century and operating completely paperless bring?

Naveed Ashraf, Managing Director at Pearl Scan Group, said, “Home working offers up a plethora of incredible benefits for traditional office spaces, but also to those who work from home. The rise in remote working really does highlight the country’s adoption of technology and the freedom and opportunities it can bring. And although many have taken advantage of these developments, there are still some workers whose offices are cluttered with bits of paper, files and folders. But there are things they can do to refine these and make the most of all the usual productivity benefits offered.”

The first port of call, according to the paperless expert, is to go through paperwork and decide what needs keeping, and what can be thrown away – either through a lack of need or duplication. Once this has been done, it’s time to digitise it. Scanning in documents is the best way to convert them, all while preserving quality. Getting this done professionally may cost more than doing so manually, but it will be much faster and allow the scanned documents to be made fully searchable by utilising Optical Character Recognition (OCR) technology.

While this is being conducted, the experts at Pearl Scan suggest employees set to work on their computers. Even with a mix of paper and digital documents, computers can easily get cluttered with folders and files in all sorts of unusual places. Although digital documents are searchable, creating set folders and keeping them in order can help to speed up productivity and make processes infinitely faster.

“Although working from home offers incredible flexibility for workers, there is always the danger that employees can burn out by doing extra hours catching up. Operating a paperless workspace has been proven to increase productivity within a traditional office setting, so it only makes sense for it to do the same when it comes to a home office too,” added Naveed.

Pearl Scan is one of the country’s leading pioneers of paperless working. Armed with a decade of experience working with companies of all sizes streamline their workforce, they are well-placed to offer industry-defining advice that brings tangible benefits.


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Exploring scan to SharePoint for companies

Ever since Microsoft released SharePoint in 2001, many business across the world use the customisable document management platform to integrate team projects and share information across organisations seamlessly. Already a popular tool, its recent update has made the platform even more appealing, bound to encourage more businesses from a wide range of sectors to manage their online content using this tool. We understand the potential that this document management system holds for our clients which is why, alongside our wide range of document scanning services, we also scan to Microsoft SharePoint – but why is this beneficial to companies?

Seamless integration of information

As more and more businesses use Microsoft SharePoint as part of their daily workflow, they are creating new content on a regular basis. However, while this new content can be easily accessed by staff using this online platform, access to archive material stored in files, folders and cabinets remains dis-jointed and can cause delays to an otherwise streamlined working day.

Investing in document scanning to SharePoint allows businesses to utilise the full benefits of this advanced content management system, keeping old and archive files relevant and available for use via the tool. By scanning documents to Microsoft SharePoint, businesses can enjoy the benefits of a fully streamlined, integrated library of virtual documents.

Pearl Scan makes it simple

To leverage these benefits, we have developed a custom-built Microsoft SharePoint Bulk Batch Uploader, as well as a Custom Search Web Part. This helps make bulk SharePoint document scanning projects simple and effective.

Our bulk batch uploader imports virtual files to a business’s existing SharePoint libraries with the indexing and meta data necessary to integrate it into the existing SharePoint filing system. As well as being intuitively and intelligently located within the SharePoint database, each document is scanned with OCR technology, making it easy for employees to find each file with a simple text search. This, combined with the powerful functionality of our Custom Search WebPart eliminates unnecessary navigation and clicks to search through virtual documentation, integrating archive content into this contemporary document management system even further.

At Pearl Scan, we have over a decade of experience in developing and implementing document scanning solutions. As part of this, we are constantly tailoring our services to meet the needs of the business world, leading to customised document scanning services such as our scan to SharePoint offering.

If you currently use Microsoft SharePoint and want to work with your entire document library within this document management system, get in touch with a member of our team to learn how Pearl Scan can help. 

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How digitalisation could be the cure to numerous ailments and diseases

The health secretary may have ditched his flagship pledge to create a paperless NHS by next year, but that doesn’t mean there isn’t a need for a paperless system in place in the struggling health sector.

We all know the incredible benefits paperless processes can bring. And the struggling NHS is often looked at as one of the sectors that can benefit the most from the cost and time savings embracing the digital age brings. However as much as the active NHS can profit from paperless processes, grabbing hold of modern processes behind the scenes can also go a long way.

Medical research and clinical trials are at the heart of the health sector. Without this invaluable research, it would be impossible for medical professionals to do the majority of their jobs. So how can digitalisation help this process become more streamlined and effective to help professionals find answers and even cures to some of the world’s most debilitating and fatal diseases?

Digitalisation can help to accelerate all phases of clinical research and data gathering process

In a world where we are making more breakthroughs than ever before, a system needs to be in place to document these often life-saving bits of research. And often, the faster we can get this documented, the quicker lives can start to be saved. Information can be passed to medical experts in an instant, while the outcomes of trials can also be documented and sent for analysis at the touch of a button.

Operating a paperless system helps to minimise staff cost and the time spent entering data from paper forms

There’s no denying that research – particularly medical research – is expensive. Although in order to be effective, corners cannot be cut, there are ways processes can be cheaper. And paperless systems should be at the heart of that. It’s been well-documented that paperless systems minimise wasted time and staff cost, so why shouldn’t this be implemented in medical research?

Computers help to eliminate manual data mistakes and improve accuracy to 99.99%

The need for accuracy in the medical field cannot be underestimated. However in such a busy area, this can be hard to guarantee – unless the switch to digital procedures is adopted that is. It’s been proven that computers help to improve accuracy universally, but in the medical field, they eliminate the manual data errors, resulting in improved accuracy of 99.9%.

Despite the undeniable benefits paperless processes can bring and the numerous lives it can help to save, it’s still widely acknowledged that clinical development and medical research is still largely a paper-driven process. But it doesn’t have to be.

To find out more about our dedicated and confidential medial research and clinical trial scanning and hosting services, get in touch today.

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