Pearl Scan Group Website Privacy Policy

This new Privacy Policy comes into effect on 25th May 2018 until then our existing Privacy Policy will apply.

Privacy

Pearl Scan Solutions Ltd ("We") are committed to protecting and respecting your privacy.

This privacy policy (“Privacy Policy”), together with our General Terms & Conditions and any other documents referred to in this Privacy Policy, sets out the basis on which any personally identifiable information (“Personal Data”) we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it in respect of your use of our Website.

By using the Website, you are accepting the terms of this Privacy Policy. In the event of a conflict between the terms of this Privacy Policy and the General Terms & Conditions, the General Terms & Conditions.

We may collect and process the following information about you

Information you give us. If you decide to request information about our products and services, you will be asked to provide certain information about yourself. You will voluntarily provide us with Personal Data which includes your name, email address and contact details.

Information we collect about you. Each time you use the Website we may automatically collect the following information:

Technical information that your browser sends whenever you visit a website or your mobile app sends when you are using it. This log data may include your Internet Protocol (IP) address, the address of the web page you visited before using the Website, your browser type and settings, the date and time of your use of the Service, information about your browser configuration and plug-ins, language preferences and cookie data.

Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

We may also collect publicly accessible data about you from social media websites that you visit when using the Website.

We may also collect non-personally identifiable information to assist in providing the Website to you. Non-personally identifiable information by itself cannot be used to identify or contact you. However, this information may be combined with other identifiers in a way that enables you to be identified.

By submitting your Personal Data and non-personally identifiable information, you consent to the collection, use and transfer of your information in accordance with the terms of this Privacy Policy.

Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected via the Service. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Use of cookies

We use cookies on our website to distinguish you from other users of our website and Service. This helps us to provide you with a good experience when you browse our website and also allows us to improve the website and Service. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Uses made of Information

We will only use information held about you for the following purposes.

Information you give to us. We will use this information;

  • To understand and provide information about our products and services.
  • To ensure that content from our Website is presented in the most effective manner for you and for your computer.
  • To communicate with you by responding to your requests and sending you emails and messages with the required information.
  • To notify you about changes to our products and services.

Information we collect about you. We will use this information;

  • To administer for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To allow you to participate in interactive features of our Website, when you choose to do so.
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
  • To make suggestions and recommendations to you and other users of our Website about services that may interest you or the.

By using the Website, you agree that we can access, aggregate and use non-personally identifiable data we have collected from you. This data will in no way identify you or any other individual. We may use this aggregated non-personally identifiable data to;

Assist us to better understand how our customers are using the Website.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive). By using the Website, you consent to Personal Data being collected, held and used in this way and for any other use you authorise.

Disclosure of your information

We may share your Personal Data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

Information we share with third parties. We may share your information with selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you and for the purposes of providing the information on the Website and our products & Service to you. Such third parties supply the hardware infrastructure, storage and associated services necessary for the Website. By using our websites, you consent to our third party service partners having access to your Personal Data.

Analytics and search engine providers that assist us in the improvement and optimisation of our Service.

Personal Data we disclose to third parties. We follow strict guidelines in the storage and disclosure of information which you have given us, to prevent unauthorised access. We comply with the laws of the countries from which we operate. We may disclose your Personal Data to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets.

If Pearl Scan Solutions Ltd or substantially all of its assets are acquired by a third party, in which case Personal Data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our General Terms & Conditions and/or any other agreements; or to protect the rights, property, or safety of Pearl Scan Solutions Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

In complying with court orders and similar legal processes, we strive for transparency. When permitted, we will make a reasonable effort to notify users of any disclosure of their information, unless we are prohibited by law or court order from doing so, or in rare, exigent circumstances.

Your rights

Consent. If you wish to subscribe to our marketing communications, we will use your name and email address to send communications to you. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You may elect to stop receiving our marketing emails by following the unsubscribe instructions included in such emails.

We send push notifications from time to time in order to update you about our products and services updates, events and promotions we may be running. If you no longer wish to receive these communications, please disable these in the settings on your device. If you change your mind about being contacted in the future, please click on the opt-out options included in emails and we will remove you from our mailing lists.

Access to information. You have the right to access information held about you.

Right to deletion, rectification and data export. We permit you to delete, rectify and export information you have provided to us, subject to the conditions of our General Terms & Conditions and our legal obligations set out below.

Retention. We retain Personal Data for as long as we provide the services to you or your account remains open. However, we may keep some data after your account is closed or you cease using our service, for the purposes set out below.

After you have closed your account we may retain Personal Data where reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, maintain security, prevent fraud and abuse, resolve disputes, enforce our General Terms & Conditions, offer new features you may be interested in, or fulfil your request to “unsubscribe” from further messages from us. If none of these obligations apply we will delete Personal Data within 12 months of your account being closed.

We may retain de-personalised information after your account has been closed.

Complaints: If you have any complaints about our use of your information please contact us as set out at the end of this Privacy Policy or contact the UK supervisory authority – The Information Commissioner’s Office (“ICO”).

Applicable Data Protection Law

For the purpose of the General Data Protection Regulation (EU) 2016/679, the data controller is Pearl Scan Solutions Ltd, a private limited company registered in England with number 04637136 whose registered office is at The Exchange, 5 Bank Street, Bury, BL9 0DN.

Where we store your Personal Data for EU Customers only.

The Personal Data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of website support services. By submitting your Personal Data, you agree to this transfer, storing or processing outside of the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

We always ensure that your information is only transferred in full accordance with UK data protection laws and/or applicable EU data protection law. In particular, this means that your information will only be transferred to a country that provides an adequate level of protection (for example, because the European Commission has determined that a country provides an adequate level of protection) or the recipient is bound by standard contractual clause according to conditions provided by the European Commission (“EU Model Clauses”). You are responsible for checking the privacy policy of any third party websites we link to.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our services, you are responsible for keeping this password confidential. We ask you not to share any password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

The Website may contain links to and from third party websites of our partners, networks, advertisers and affiliate. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for the privacy practices or content of these websites.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time and any amended Privacy Policy will be posted on our websites. Please check back frequently to see any updates or changes to our Privacy Policy. This Privacy Policy was last updated on 25 May 2018 and replaces any other Privacy Policy previously applicable from this date.

Contact details

We welcome your views about our website and our privacy policy. If you have any queries or comments, or if any of the information that you have provided to Pearl Scan Group changes, please contact us.

Why choose Pearl Scan

Document scanning | Audits

In conjunction with the EN BS ISO 9001:2005, 27001, 14001 and in-house implemented quality, security and compliance procedures allow us to deliver peace of mind scanning services to our client. We are an approved document scanning and data capture scanning service provider to many reputable health, education, manufacturing, financial, logistics etc. organisations.

Logo's in which Pearl Scan Group has a number accreditations with including ISO